Australian Resources
Emergency Support
If you are in an emergency situation, please call 000 immediately for police, fire, or ambulance.
For program-related emergencies, you can reach us 24/7 at:
24-hour Toll-Free Emergency Support Line at +1-866-622-7623.
Non-Urgent Support, email us at australiasupport@allianceabroad.com.au
For general questions or non-urgent matters, feel free to contact us: australiasupport@allianceabroad.com.au
We’re here to help and typically respond within 1 business day.
All participants are required to maintain valid health insurance while in Australia. If you’re unsure about your coverage or need help locating a doctor or clinic, please contact our support team.
Remember: In case of a medical emergency, call 000.
As a participant of the 482 Skills in Demand Visa, it’s important to follow all Department of Home Affairs requirements. For the most accurate and up-to-date information:
Visit the Department of Home Affairs – 482 Visa Page.
If you have questions about your visa conditions or responsibilities, reach out to us for guidance.
Most participants begin their stay in temporary housing, like hostels or short-term rentals, before securing long-term accommodation. Sites like flatmates.com.au, realestate.com.au, and Gumtree are helpful for finding shared housing. Always inspect properties in person before committing and be cautious of online scams.
If you earn income in Australia, you are likely required to file a tax return with the Australian Taxation Office (ATO).
Visit the ATO Website: https://www.ato.gov.au for guidance on how to file, deadlines, and whether you’re eligible for a tax refund.
Need help? Let us know—we’ll point you in the right direction.
Keep an open mind and don’t hesitate to ask questions—we want you to make the most of your time here!
Opening a local bank account makes it easier to get paid and manage finances. Major banks like Commonwealth Bank, NAB, ANZ, and Westpac offer accounts for international visitors. For mobile service, options include Telstra, Optus, and Vodafone—look for prepaid SIM cards with good coverage in your area.
Australia has reliable public transport systems including trains, buses, trams, and ferries—depending on your city. You’ll likely use a transport card like Opal (Sydney), Myki (Melbourne), or Go Card (Brisbane) to get around. Visit your local transport authority’s website for route maps, schedules, and fare information.
Australians value punctuality, honesty, and open communication. The workplace is generally informal, but respectful. You’ll often hear colleagues calling each other by first names, even managers. Be sure to follow workplace safety guidelines and don’t hesitate to ask for clarification if you’re unsure about a task or expectation.
Australia is full of amazing places to explore—from beaches and national parks to vibrant city neighbourhoods. Check out local tourism sites, join community events, or try apps like Meetup to connect with others and discover fun things to do. Being active in your community can help ease homesickness and build friendships.
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